Allison Barnett probably will never admit it, but she has quite a bit of influence in this industry. As Head’s communications and customer service manager, overseeing the daily operations of both areas, she plans advertising and p.r. strategies, creates promotions, develops email and social media marketing strategies, and manages the customer service department. Barnett joined the racquet company in 2007 and was communications manager for five years, before adding the customer service managerial position in August 2012. “Allison has taken the communications department to new levels with her leadership skills and it was a natural step to have her take the customer service role and keep it at industry-leading levels,” says Greg Mason, Head’s VP of sales and marketing. A graduate of Arizona State University, Barnett did an internship with the Arizona Diamondbacks then worked for the Phoenix Suns of the NBA for two years.